Frequently asked questions

Straight answers about what we do

If your question is not answered here, ask us — and if it needs a lawyer, we will say so.

Are you a law firm?: No. America Visa Collective is an independent education and administrative support business. We are not a law firm, not U.S. immigration attorneys, not a DOJ-recognised organisation and not DOJ-accredited representatives.
Are you connected to the U.S. Government?: No. We are not affiliated with USCIS, the U.S. Department of State, any U.S. embassy or consulate or any other government authority.
Can you tell me which visa I should apply for?: No. Choosing a category is a legal determination. We can explain how the official categories are described and link you to the government sources so you can read them yourself.
Can you improve my chances of approval?: No, and we never claim to. Visa decisions are made exclusively by United States Government authorities.
What do you actually do?: We provide general educational information, plain-language explanations of publicly available instructions, checklists, document organisation, clerical data entry from information you supply, general interview-preparation material and reminders.
Do you submit applications for me?: No. You review, approve and submit your own application. We never sign or submit anything on your behalf.
What happens if my situation is complex?: If your matter involves a refusal, overstay, removal, criminal history, inadmissibility concern, alleged misrepresentation, waiver or appeal, we will restrict our service to general information and refer you to licensed U.S. immigration attorney resources.
Do your fees include government fees?: No. Our charges cover educational materials or administrative support only. They are separate from all U.S. Government filing and application fees.
How is my information protected?: We collect only what is genuinely needed, transmit and store information using encryption, restrict staff access, delete files on a published schedule and never sell customer information. We do not store payment-card details.
Do you guarantee delivery timeframes?: We publish delivery timeframes for our own work products. We cannot guarantee any government appointment, processing period or outcome.

Reminder

Nothing on this page is legal advice

Important disclaimer

America Visa Collective is an independent education and administrative support business. We are not affiliated with USCIS, the U.S. Department of State, any United States embassy or consulate, or any other government authority. We are not a law firm and do not provide legal advice, determine visa eligibility or represent applicants before government agencies. Information and administrative assistance are based on publicly available resources and are general in nature. Customers remain responsible for reviewing, approving and submitting their own information. Visa decisions are made exclusively by United States Government authorities. Purchasing a product or service does not guarantee eligibility, an appointment, processing within a particular period or approval.

Last reviewed: 1 August 2026 · Rules and fees can change without notice — always check the official government pages linked on this page.